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How Airbnb designs for trust

How Airbnb designs for trust
Values September 20, 2017

Video: https://www.ted.com/talks/joe_gebbia_how_airbnb_designs_for_trust

Joe Gebbia, the co-founder of Airbnb, bet his whole company on the belief that people can trust each other enough to stay in one another’s homes. How did he overcome the stranger-danger bias? Through good design. Now, 123 million hosted nights (and counting) later, Gebbia sets out his dream for a culture of sharing in which design helps foster community and connection instead of isolation and separation.